Medical Claim
Medical Claim Procedures
Claims could be in hospital or out patient.
Bring your original bills.
Have the Claim Form signed by the doctor
Bring a detailed medical report.
Copy of passport.
Boarding pass
Original policy
Completed claim form
E-ticket
Present all documents to Al Ahleia in Kuwait upon your arrival
Al Ahleia Insurance Co , P.O Box 1602 Safat 13017 , Kuwait
Tel :+965 22240033 Fax +965 222430308, 22450298
Hotline : 965 97288828
Flight Delay
Flight delay(over 6 hours)confirmation from the airline.
Claim Form
Medical report in case of cancelation for medical reasons.
Original bills and receipt of emergency purchases of needs/refreshments t hotel expenses/airport transfers, etc) up to max. KD 275per each delay
Copy of passport
Boarding pass
Original policy
Completed claim form
E-ticket
Baggage Loss (Checked , Control and Custody of Common Carrier)
Claim Form.
Property Irregularity Report from the airline
Letter from airlines confirming that baggage was lost.(police complaint should be lodged within 48 hours )
List of items and their prices.
Copy of passport
Boarding pass
Original policy
Completed claim form
E-ticket
If bills are not submitted claim will be settled up to 50% of maximum covered limit amount under the section
Baggage Delay
Baggage delay confirmation from the airline and the length of time your baggage was delayed
List of items and their prices
If bills are not submitted calm will be settled up to 50% of maximum covered limit amount under the section
Completed Claim Form
Copy of passport
Boarding pass
Original policy
Completed claim form
E-ticket
Repatriation of Remains
Death certification attested by the embassy /Ministry /Public notary
Export letter by competent authority allowing the body to be sent out of country
Airway bill from the airline accepting to repatriate the body
Medical report copy from medical authority
Original bills for cargo charges and cost of preparing the body for repatriation
Copy of passport
Boarding pass
Original policy
Completed claim form
E-ticket